Privacy Policy

 

Druk Speed Test Privacy Policy

General Information

The “Druk Speed Test” app is developed by Bhutan InfoComm and Media Authority (BICMA) and is a free app to use for all citizens of Bhutan.

This App will empower the mobile voice and data service users in Bhutan to measure, report and crowdsource the mobile voice and data quality of services (QoS) of local operators’ network to the BICMA. It is aimed at protecting the interests of mobile voice and data consumers in Bhutan through obtaining feedback and measurement results directly from the consumers and enhancing the mobile quality of services.

What information do we collect in this app?

While using the Druk Speed Test app, the following information will be collected:

1. IMEI number of the testing mobile devices,

2. Time and date of testing,

3. Which operator’s mobile network and which services have been tested? B-Mobile/Tashi Cell? and 3G or 4G or 5G?

4. Geo-coordinates of the location of testing device,

5. Upload and Download throughput of the network

6. Latency

1. Packet drop

What permissions do we ask and why?

The permissions asked by the Druk Speed Test app and the

 

reasons for the permissions are given below:

Location: To correlate your network quality of services at a given location.

How does the app work?

To use the Druk Speed Test app and related services, the user will have to download and install the app from Google Play Store for Android phones and Apple’s App Store for iOS phones.

And then have to open the app to run the test. After completing the test, the app will display the measurement results. The measurement results will also be automatically sent to the log-server which will be analyzed by the BICMA officials.

How do we use the information results?

The network quality of service test results and location coordinates measured through the app will be sent to the log-server and will be used to analyze the network performance in the respective locations. The crowdsourced network quality of service measurement results collected, processed and stored will help BICMA in determining the performance of the mobile operators in Bhutan and enhancing the quality of services in the country.

Information on IMEI and location details will neither be made public nor will be shared to the third party. It will solely be used for BICMA’s analysis and decision making.

Privacy

Any personal details collected (IMEI number, location of the device) of the users will not be made public and we assure that the information will be used solely for the purpose mentioned in this privacy policy.